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expectations
Disrupt Buyer Expectations
Potatoes, Eggs, Bacon, Croissant, Orange Juice, Dolphins. See what I did there? Your brain started looking for a pattern: Food, Breakfast Foods … then, BAM. Disruption. Want to get someone’s attention? Disrupt patterns AND their expectations. Our brains are, say it with me now, FUTURE PREDICTION MACHINES and we’re constantly surveying and assessing for what...
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The power of repetition in Sales? Memory and Recall
Road tripping this weekend to a volleyball tournament, I had 3 hours to spend in the car with my 12-year-old daughter. We listened to hundreds of songs on my iPod. Rolling through several decades of old and new ones. At one point, she marveled at how many songs she knew – as in well enough...
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The Modern Sellers Creed_Helping vs Selling
There is a great commercial out now that reminds about what the true meaning of “Selling” should be. It’s a Capital One pitch for their new “Capital One Cafes” – where they point out that all banks look and feel the same. Their novel idea is to provide a relaxed, easy environment, “A welcoming environment...
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Don't Disappear After You Close the Deal
About a year ago, I researched some software to execute some processes in my business. This was a significant investment for me – more so in scaling my business than in price – it was an important decision. Between three options, I chose the one that had the best features for me and the sales...
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How do you really impress customers
When was the last time you were blown away by someone trying to sell you something? That long ago, huh? Maybe never? With the ever increasing ability to service our own self in the pursuit of purchases, as buyers, we’ve been putting a lot of distance between us and sellers until we’re really sure we...
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When is the last time a stranger surprised you? Made you stop in your tracks, jerked you out of your “zone” and piqued your interest? Every once in a GREAT while, I get a cold call from a sales pro that really makes me stop and listen for at least the first minute. The other...
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sales, persona, personality, social media, expectations, Leadership, responsiveness, #SalesFails, Lynn Hidy, UpYourTeleSales, Women Sales Pros
This is the last blog in a 4 part series of #SalesFails where I asked the 4 brilliant and insightful sales experts in my Master Mind group to share their tips with me and The Selling Agency audience. From trainer and telesales guru, Lynn Hidy, founder of UpYourTeleSales, comes advice that aligns with one of...
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