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Technique
Sales Bloopers can bring customers closer
I like to categorize one of the worst things that have ever happened to me on a sales call as one of the BEST things that ever happened to me on a sales call. Imagine heading up to a very important meeting at a large bank headquarters with a VP of Something Important and a...
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When do you lose customer trust
Have you ever started talking to someone and then a “look” comes over them? They pull back a little, maybe cross their arms or turn their body away from you. You’ve just lost their trust. What was it you said or did that triggered their distrust response? It could be something you’re doing or saying...
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Are you a sorry dinner guest or bad sales person?
Being vocal, visible and putting your business out there on the internet and social media invites a lot of attention from people selling things. Being that I have made my living, my profession and my business from selling products and solutions, I am actually quite receptive to sales calls. {Beware, however, as you’ll see, if...
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What might seem like polite, considerate or clever technique to win favor or influence your target audience might be turning them off to your message.  Whether you’re asking for an appointment, asking for their business or asking for a donation, reconsider using the following: 12 Phrases to Avoid in Sales Emails BY GEOFFREY JAMES in this Inc. Magazine...
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