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Value
Are you asking the right customer questions?
We’re pretty outspoken in The Selling Agency about how we feel when it comes to the big Capabilities and Features dance that most sales people and sales messages lead with when they get in front of prospects. Being a professional – Sales Person, or otherwise – demands that we be more effective and more relevant...
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10 things i wish i'd known before i started selling
Many of our clients are in the early stages of Sales Team development as part of their growth strategy. It’s painful, growth is, but investing in building the resources, processes and skills of the Sales Program, puts them on track to seriously scale their business. Teaching new sales people to leverage their own skill sets...
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Are you a sorry dinner guest or bad sales person?
Being vocal, visible and putting your business out there on the internet and social media invites a lot of attention from people selling things. Being that I have made my living, my profession and my business from selling products and solutions, I am actually quite receptive to sales calls. {Beware, however, as you’ll see, if...
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Desperation Calling! Are you desperate or determined in business or in sales?
Last week, I had two instances where sales reps contacted me to try to sell me a product. In both instances, it was subscription software that each rep was certain I needed. Both of their general sales rational was that other businesses found their product helpful and the features were great and I should sign...
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customer journey not just destination - customer service - sales process
Ever hear “It’s about the Journey, not just the Destination.” Though the “Destination” for customers – obtaining a desired product or service – can bring about its own euphoria, pleasure or satisfaction, customers {or patients, clients, even employees} look for clues and build expectations about how they’ll feel about their purchase by what they experience...
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There are just a few weeks between now and NEXT YEAR! While friends and family, celebrations and personal reflection are all a major part of the end of each year, this is still a critical time for business. Don’t mistake “Winding Down” for rolling over and “Playing Dead”. For Business Owners and Decision Makers, there’s...
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Have you ever met someone new and began to think about people that you can connect them to, potential clients, alliances or new markets for them? What do you do with those insights? Why would they listen to you? And, how do you leverage good ideas? I’m often in this situation {purposely} and have created  an...
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I’ve had the privilege of meeting and talking with thousands of people over the course of my career in sales, leadership and development. These last several years, as the pieces of The Selling Agency started fitting together and forming in the background of my life, I began a transformation that would ultimately drive me to...
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A couple of years ago, I had a big meeting. A really great prospect for whom I had finally found the right opening accepted a request to meet to talk about his problems and my potential solution. Getting ready that morning, I put on my favorite suit. You know the one, THE suit, that makes ya feel good,...
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Are you waiting for someone else to take the reins of Leadership?  If you need a helluva compelling reason to take charge here and today, here’s to inspiring you: There’s a reason the former proper noun, “Google” is now listed as a “transitive verb”, according to Webster’s Dictionary. Customers are not just vetting the specs...
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